1. What is the promotion and how do I enter?

We have one thousand £15 cashback prizes to give away to recompense ticket holders of the Spice Girls: Spice World Reunion Tour 2019 concerts for the lack of Posh Spice!

You can only enter via social media: Facebook or Twitter.

To enter using Facebook just go to our Facebook page and beneath the promotional post upload a picture of yourself holding up four-fingers with the #SMARTYPayback hashtag 

Or, just tweet a picture of yourself holding up four-fingers with the #SMARTYPayback hashtag.

You must have a valid ticket to at least one of the following Spice Girls: Spice World Reunion Tour 2019 shows to enter the promotion. Selected winners will be asked to send a picture of their ticket to verify their entry.

2. How long does the promotion run for? 

The promotion is open from 00:00 on 29th May 2019 until 23:59 on 5th June 2019, but only the first valid 1,000 entries will win a prize.

3. Do I have to enter personal information if I win a refund in the promotion?

Yes, we will need your full name, postal address, email address, and date of birth if you win £15 in the promotion. We need this information to confirm you are of an eligible age to win the promotion, and to issue your prize. 

4. How old do I have to be to enter the promotion? 

You must be 18 or over to enter. If you are not you will be disqualified.

5. I don’t have access to the internet, can I still enter the promotion?

No, you must enter via social media so need to have a Facebook or Twitter account. 

You will also need to upload a photograph of your ticket details to the secure single-use online confirmation form which will be sent to you as a link via direct message (DM) if you win.

6. Where can I see a full list of all prizes on offer?

Winners will each win £15. 

7. What picture formats can I upload when I’m confirming my ticket?

We will accept images in the following formats: .jpg .png and .gif

The upload must be of sufficient quality that your ticket details are clearly legible. The maximum file size is 12mb.

8. How is the winner selected?

First 1,000 valid entries will be winners.

If an entry is disqualified, the prize will be awarded to the next valid entry.

9. Do I need to have attended a Spice Girls: Spice World Reunion Tour 2019 concert to enter and claim a prize? 

Yes, you will need to confirm your ticket purchase to claim your prize if you are selected as a winner. 

10. How will I know if I have won?

Winners will be contacted via direct message (DM) sent to the social media account they used to enter. This message will contain a secure single-use link which will direct winners to an online form on which they will need to upload their proof of ticket purchase (a scan or photo of your ticket) and other details (your full name, email address, postal address and date of birth), to confirm their entry meet the Terms and Conditions. 

Winners will need to confirm if they would like to receive their prize payment by PayPal or cheque on the online form. 

They must also confirm eligibility, acceptance of the prize within 14 days, by entering the required details on the form. 

If a winner does not respond to the initial contact within 14 days, the promoter reserves the right to disqualify that winner.

If a winner is disqualified, the promoter also reserves the right to award the prize to a reserve winner, selected in the same manner. Reserve winners may have less time to respond.

11. When will I receive my refund if I have won

We aim to deliver the £15 prizes in under 28 days, as detailed in the Terms and Conditions.

12. I haven’t received my £15, where is it?

Please remember prizes may take up to 28 working days from the date you confirmed how you would like to receive it (PayPal or cheque).

If 28 days has passed, please contact our customer service team at SmartySpice@promoentries.com and we will look into where your prize is.

13. What if I think I have won but haven’t been contacted?

We will only contact winners. If you are not selected as a winner, we will not contact you.

14. How many times can I enter? 

There is a maximum of 1 entry per person via all entry methods. You can enter via Facebook or Twitter, but not both. 

15. In which countries are you running the promotion?

This promotion is open to any Spice Girls: Spice World Reunion Tour 2019 ticket holder who is aged 18 or over and meets the conditions in the Terms and Conditions. 

Please note, if you are from outside of the UK it is your responsibility to check if there is a tax obligation on your prize with your relevant tax authorities. The Promoter will not be held responsible for any tax incurred as a result of claiming a prize. 

16. What are the terms and conditions for this promotion? 

https://cdn.smarty.co.uk/files/smarty-pv-spice-girls-payback-ts-and-cs.pdf

17. I have a question that isn't answered here, who can I speak to? 

If you have any further questions which are not answered here, please email your question to SmartySpice@promoentries.com.

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