Help and support with SMARTY

Find out where to go and what to do when you need us.

24 articles in this collection
Written by Becks, Dan Cottle, and Ian Buckley

Windows APN settings

How to set up the internet on a Windows device
Written by Becks
Updated this week

Changing your Call ID settings

Written by Dan Cottle
Updated over a week ago

PR and Media Enquiries

Written by Becks
Updated over a week ago

What happens if I don't renew my plan?

Written by Becks
Updated over a week ago

Setting up the Internet on a Sony Xperia

Written by Becks
Updated over a week ago

Device Support

Written by Becks
Updated over a week ago

Setting up Call Forwarding

Written by Becks
Updated over a week ago

Problems with sending text messages

Written by Ian Buckley
Updated over a week ago

SMARTY and Home Signal boxes

Learn why Home Signal boxes can't be used with SMARTY.
Written by Ian Buckley
Updated over a week ago

Getting and using a PUK code

Forgotten your SIM PIN? No worries, it’s easily done.
Written by Ian Buckley
Updated over a week ago

Using the internet after you’ve joined SMARTY

If you can’t use your available data, here’s how to update your APN settings.
Written by Ian Buckley
Updated this week

Connecting to the London Underground WiFi network

Here's the lowdown on connecting to WiFi on the tube.
Written by Ian Buckley
Updated over a week ago

Setting up voicemail

Discover how to sort out voicemail on your phone.
Written by Ian Buckley
Updated over a week ago

Getting the help you need

Find out how to contact us.
Written by Ian Buckley
Updated over a week ago

Checking that your device is 3G or 4G

Find out whether your phone is 3G or 4G compatible.
Written by Ian Buckley
Updated this week

Importing contacts to a new phone

Find out how to transfer your data to a new device.
Written by Ian Buckley
Updated over a week ago

Network coverage

Discover why the SMARTY network is so powerful.
Written by Ian Buckley
Updated over a week ago

Problems with your phone

If you've got issues with your phone, here's what to do.
Written by Ian Buckley
Updated over a week ago

Tethering and mobile hotspots

Understand whether you can tether with your SMARTY plan.
Written by Ian Buckley
Updated over a week ago

Technical issues with SMARTY

Here's what to do if you experience any technical problems.
Written by Ian Buckley
Updated over a week ago

Signal issues and dropped calls

Find out how to resolve problems with your service.
Written by Ian Buckley
Updated over a week ago

Dealing with malicious and nuisance calls

Learn how to handle upsetting and annoying calls.
Written by Ian Buckley
Updated over a week ago

Contact us

How to get in touch with the SMARTY support team.
Written by Ian Buckley
Updated over a week ago

Becoming a SMARTY affiliate

Love our brand? Then become an affiliate.
Written by Ian Buckley
Updated over a week ago