Protecting yourself from card fraud

  1. Contact the Police immediately.If you feel like you’re victim of fraud, you should report it to the police and get a crime reference number.
  2. Contact your bank. If unauthorised money has been taken from your account, you should get in touch with your bank as soon as possible so they can investigate. When speaking to them, you may be asked the following questions: "Is your account a single or a joint account? Do you share your financial information with anyone? Have you lost your bank card recently?"
  3. Contact us. Once you have a crime reference number from the police, get in touch with us. For more information on protecting yourself from financial fraud, check out the information below or visit get safe online or out of your hands.

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