We are in the process of upgrading many of our mobile telephone masts to improve our network. If we believe you'll be impacted by this work, we’ll send you a message in advance to let you know.

There are upcoming works at the Wirral Business Park between 23 January and 5 February.

During this period, if you're outdoors you might get signal coverage from other masts in the area, but it is likely you won’t have signal indoors. You will still be able to make calls to emergency services. The good news is that, once the work is completed, you should experience 4G speeds. 

You can check the service status in your area at any time using our coverage checker, which will provide the latest information about work being carried out. 

If you need to get in touch with us for any reason, please use the web chat option. You'll find the icon (see below) to launch chat in the bottom right of your screen. 

Web chat is available from 8am-8pm, 7 days a week.

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