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Help and support with SMARTY
Help and support with SMARTY
Find out where to go and what to do when you need us.
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29 articles in this collection
Written by
Ian Buckley,
Matt,
Becks
and 1 other
Planned works
Written by
Nick Bishop
Updated over a week ago
The Autumn Data Discount Correction
Written by
Matt
Updated over a week ago
Calling voicemail while you’re roaming internationally
Written by
Matt
Updated over a week ago
Text Spam (Smishing)
Recognising text spam and what to do next
Written by
Ian Buckley
Updated over a week ago
Windows APN settings
How to set up the internet on a Windows device
Written by
Becks
Updated over a week ago
Changing your Call ID settings
Written by
Matt
Updated over a week ago
PR and Media Enquiries
Written by
Becks
Updated over a week ago
What happens if I don't renew my plan?
Written by
Becks
Updated over a week ago
Setting up the Internet on a Sony Xperia
Written by
Becks
Updated over a week ago
Device Support
Written by
Becks
Updated over a week ago
Setting up Call Forwarding
Written by
Becks
Updated over a week ago
Problems with sending text messages
Written by
Ian Buckley
Updated over a week ago
SMARTY and Home Signal boxes
Learn why Home Signal boxes can't be used with SMARTY.
Written by
Ian Buckley
Updated over a week ago
Getting and using a PUK code
Forgotten your SIM PIN? No worries, it’s easily done.
Written by
Ian Buckley
Updated over a week ago
Using the internet after you’ve joined SMARTY
If you can’t use your available data, here’s how to update your APN settings.
Written by
Ian Buckley
Updated over a week ago
Connecting to the London Underground WiFi network
Here's the lowdown on connecting to WiFi on the tube.
Written by
Ian Buckley
Updated over a week ago
Setting up voicemail
Discover how to sort out voicemail on your phone.
Written by
Ian Buckley
Updated over a week ago
Getting the help you need
Find out how to contact us.
Written by
Ian Buckley
Updated over a week ago
Checking that your device is 3G or 4G
Find out whether your phone is 3G or 4G compatible.
Written by
Ian Buckley
Updated over a week ago
Importing contacts to a new phone
Find out how to transfer your data to a new device.
Written by
Ian Buckley
Updated over a week ago
Network coverage
Discover why the SMARTY network is so powerful.
Written by
Ian Buckley
Updated over a week ago
Problems with your phone
If you've got issues with your phone, here's what to do.
Written by
Ian Buckley
Updated over a week ago
Tethering and mobile hotspots
Understand whether you can tether with your SMARTY plan.
Written by
Ian Buckley
Updated over a week ago
Using your phone abroad or making overseas calls
Discover your international options with your SMARTY plan.
Written by
Ian Buckley
Updated over a week ago
Technical issues with SMARTY
Here's what to do if you experience any technical problems.
Written by
Ian Buckley
Updated over a week ago
Signal issues and dropped calls
Find out how to resolve problems with your service.
Written by
Ian Buckley
Updated over a week ago
Dealing with malicious and nuisance calls
Learn how to handle upsetting and annoying calls.
Written by
Ian Buckley
Updated over a week ago
Contact us
How to get in touch with the SMARTY support team.
Written by
Ian Buckley
Updated over a week ago
Becoming a SMARTY affiliate
Love our brand? Then become an affiliate.
Written by
Ian Buckley
Updated over a week ago