As a SIM-only provider and in the ever-changing world, we want customers to stick with us, even if they need a new device.
That's why we've teamed up with Reboxed® to offer you great value on their range of refurbished phones 🌍.
Here's the best bit.. by being a SMARTY customer, you'll get exclusive discounts when shopping with them 😎.
Want to find out more? We've got some handy FAQs below, or if you're ready to shop, head to our app or online dashboard where you'll see Need a phone? In the Menu.
FAQ's
Who are Reboxed®? ♻
Who are Reboxed®? ♻
Reboxed® offer refurbished handsets at great prices. They buy and sell pre-owned devices, making it a sustainable way to get your hands on new tech.
Check out more about their mission here.
How can SMARTY customers get discount at Reboxed®? 🛒
How can SMARTY customers get discount at Reboxed®? 🛒
Head to your app or online dashboard and click Need a phone? in the Menu drop-down. 👇
You'll then be taken to the SMARTY store on the Reboxed® website where your discount will be automatically applied at checkout. Simple! 🙌
How much discount can customers get? 💸
How much discount can customers get? 💸
With this exclusive partnership, SMARTY customers will receive:
£10 on all purchases up to £400.
£20 on all purchases ranging from £400 to £649.
£30 on all purchases exceeding £650.
What is a refurbished Reboxed®phone? 📱
What is a refurbished Reboxed®phone? 📱
Reboxed® refurbished phones have been quality checked by their 70-point TechCheck® certification process and include a 12-month warranty so that you can shop with confidence. 💃
This covers the following types of phones:
• Old phones that are used but may have been repaired with new parts.
• New phones that people have simply opened and sent back to be sold again.
• Brand new phones that had technical issues from the manufacturers, but look brand new so were sent back to be sold again after being repaired.
Do Reboxed® phones come with warranties? 🔍
Do Reboxed® phones come with warranties? 🔍
Every Reboxed® phone comes with a free 12-month warranty. Due to the quality of their devices, they guarantee each one will be free from any refurbished defects or faults for 12 months – or they'll replace it.
Their TechCheck® guarantee covers:
Technical defects
Faults caused by parts or materials
Who do I contact if there's an issue with my Reboxed® device or delivery? 📦
Who do I contact if there's an issue with my Reboxed® device or delivery? 📦
If you’re having any technical issues with your Reboxed® phone or your delivery, please email support@reboxed.co or hit the chat button in the 'Help' section on the Reboxed website.
I've not received my discount at the check out 😭
I've not received my discount at the check out 😭
SMARTY customers must click through from their dashboard to receive the exclusive discount. Select Need a phone? in the Menu.
If you've done this and still are having trouble, get in touch. Our Customer Care Team on web chat are available from 8am-8pm 7 days a week. Just look for the green chat icon 👇
