How many people can I refer?

Your unique link never expires, and you can give it to as many friends and family members as you like. Refer 12 friends and, well that’s a year free. Keep referring and you’ll never have to pay a mobile bill again.

What happens to my data discount?

If you’re on one of our data discount plans, any previous unused data discount from before your free month won’t carry over. However, when your free month ends, we’ll still calculate your unused data discount for that month the same way as any of your paid months. So, if you don’t use all your data in your free month, you’ll still get a discount for the data you haven’t used on your next paid month.

What if I have other promotions on my SMARTY account?

A free month referral reward will always be used first. Only after all your free months have been used, any existing promotions on your account will be applied.

What if I run out of data or add-ons during my free month?

You can still buy data and ‘out of plan’ add-ons as normal during your free month. SMARTY add-ons never expire, so if you don’t use them up, they’ll stay on your account until the next time you need them.

I already have a SIM, can still get a referral reward?

No, currently referrals can only be used on new SIM orders.

What happens if I don't renew for a while?

If you’ve earned a free month and choose not to renew at your next renewal date, you’ll have six months to use it. You can start a new plan on SMARTY using your free month at any time within that 6 months.

What if the wrong name is appearing in the referral banner?

Make sure you’re not logged in to any existing SMARTY account. You may need to clear your browsing history and local cache or alternatively you can open the link in a different browser or device.

What if I didn’t receive my referral reward?

Check if you’ve received an email confirming your friend’s 14-day money back guarantee period has passed. If you’ve carefully read and checked how our refer a friend scheme works and when you can expect to receive your reward, but think there’s been an issue with your referral, contact a member of our support team via webchat.

Other helpful articles on referrals

How do I refer a friend?

When will I get my referral reward?

Still need help?

Contact a member of our support team via webchat.

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