Advice and answers from the SMARTY Team

Getting started with SMARTY

All the info you need on switching, activating, SIM deliveries...

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14 articles in this collection
Written by Poppy, Ameya, and Casey

Help and support with SMARTY

Find out where to go and what to do when you need us.

1 article in this collection
Written by Poppy

Data, calls and texts

Discover what's included in each SMARTY plan.

16 articles in this collection
Written by Poppy and Casey

Network and service

Network upgrades, WiFi Calling, and troubleshooting network related issues.

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19 articles in this collection
Written by Poppy, Ameya, Liz and 2 others

Account and billing

Here's the lowdown on all the important stuff.

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25 articles in this collection
Written by Casey, Poppy, and Ameya

Refer a Friend

Find out more about the SMARTY referral scheme

3 articles in this collection
Written by Casey and Poppy

Group plans

All about adding and managing multiple SIMs from a single account.

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14 articles in this collection
Written by Ameya, Poppy, and Casey

Going or calling abroad

How to make sure your phone works when you're outside the UK

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11 articles in this collection
Written by Poppy, Casey, and Ameya

Privacy and Security

25 articles in this collection
Written by Poppy and Casey

SMARTY Add-ons

Discover the different Add-ons available with all SMARTY plans.

3 articles in this collection
Written by Casey

Accessibility services

Find out how we can make your life easier.

3 articles in this collection
Written by Poppy

SIM and device help

Here's all you need to know about our SIM cards.

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17 articles in this collection
Written by Poppy, Casey, and Ameya

About SMARTY

If you're brand new to SMARTY, here's what we're all about.

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11 articles in this collection
Written by Liz, Casey, Poppy and 1 other

SMARTY plans

Data discount and big data plans explained