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Protecting yourself from card fraud
Protecting yourself from card fraud
Poppy avatar
Written by Poppy
Updated over a week ago

Here are some tips to help you make it tougher for someone to get hold of your cards and card numbers:

  • If you receive an email asking for your card details, don’t click any links in the email and delete it immediately. We’ll never ask you to confirm any financial details by email, so if you receive one it could be an attempt to steal your information and you should never reply.

  • When making online purchases, before entering your card details, make sure the web address uses “https” rather than “http”. Also, make sure that your browser displays a lock icon, similar to the one shown below.

  • Never write down your credit/debit PIN number and remember to always change your default PIN after receiving your card.

  • If someone calls you and you’re unsure of who you’re speaking to, never give your financial details over the phone. If someone calls and claims to be from your bank, offer to call them back on a known number to validate the request and then provide them with the information, once you know the request is genuine.

  • If you change your address, inform your bank immediately.

You can find out more about protecting yourself by visiting

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