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SMARTY 🤜🤛 reboxed®
SMARTY 🤜🤛 reboxed®

Find out more about our partnership with reboxed®

Casey avatar
Written by Casey
Updated over a week ago

As a SIM-only provider and in the ever-changing world, we want customers to stick with us, even if they need a new device.

That's why we've teamed up with reboxed® to offer you great value on their range of refurbished phones 🌍.

Here's the best bit.. by being a SMARTY customer, you'll get exclusive discounts when shopping with them 😎.

Want to find out more? We've got some handy FAQs below, or if you're ready to shop, head to our app or online dashboard where you'll see Need a phone? In the Menu.


Who are reboxed®? ♻

reboxed® offer refurbished handsets at great prices. They buy and sell pre-owned devices, making it a sustainable way to get your hands on new tech.

Check out more about their mission here.

How can SMARTY customers get discount at reboxed®? 🛒

Head to your app or online dashboard and click Need a phone? in the Menu drop-down. 👇

You'll then be taken to the SMARTY store on the reboxed® website where your discount will be automatically applied at checkout. Simple! 🙌

How much discount can customers get? 💸

With this exclusive partnership, SMARTY customers will receive:

  • £10 on all purchases up to £400.

  • £20 on all purchases ranging from £400 to £649.

  • £30 on all purchases exceeding £650.

What is a refurbished reboxed®phone? 📱

reboxed® refurbished phones have been quality checked by their 70-point TechCheck® certification process and include a 12-month warranty so that you can shop with confidence. 💃

This covers the following types of phones:

• Old phones that are used but may have been repaired with new parts.

• New phones that people have simply opened and sent back to be sold again.

• Brand new phones that had technical issues from the manufacturers, but look brand new so were sent back to be sold again after being repaired.

Do reboxed® phones come with warranties? 🔍

Every reboxed® phone comes with a free 12-month warranty. Due to the quality of their devices, they guarantee each one will be free from any refurbished defects or faults for 12 months – or they'll replace it.

Their TechCheck® guarantee covers:

  • Technical defects

  • Faults caused by parts or materials

Who do I contact if there's an issue with my reboxed® device or delivery? 📦

If you’re having any technical issues with your reboxed® phone or your delivery, please email or hit the chat button in the 'Help' section on the reboxed website.

I've not recived my discount at the check out 😭

SMARTY customers must click through from their dashboard to receive the exclusive discount. Selcet Need a phone? in the Menu.

If you've done this and still are having trouble, get in touch. Our Customer Care Team on web chat are available from 8am-8pm 7 days a week. Just look for the green chat icon 👇

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