I have not received my SIM cardWhat to do, when you have not received your SIM card.
Changed your device and need a different SIM?Learn how to continue using SMARTY with no interruptions.
What to do if your SIM card gets lost or stolenOrder a new replacement SIM and we’ll block your lost SIM straight away.
What is the default SIM PIN?Find out the default PIN for your SMARTY SIM.
My SIM is not workingFollow this checklist to diagnose and troubleshoot the issue you’re experiencing.
Problems with sending text messages
Getting and using a PUK codeForgotten your SIM PIN? No worries, it’s easily done.