Free calls and texts with SMARTY
All calls to standard UK landlines are free with SMARTY. These numbers start with 01, 02 and 03.
All calls and texts (SMS and MMS) to UK mobiles that start with 07 are also free, as are calls to freephone numbers that start with 080.
In addition to the above, all calls to Northern Ireland and the Channel Islands are also free.
Chargeable calls with SMARTY
Calls to service numbers that start with 084 or 087 are chargeable and will require a cash add-on to be applied to your SMARTY account in advance.
Non-emergency numbers like 101 and corporate numbers that start with 05 are also chargeable.
Roaming, international calls and premium numbers
Currently, you're not able to roam, make international calls or call any premium numbers (ones that start with 09 or 070) on any of the 3 SMARTY plans.
Also, you're unable to call directory enquiries (118) or any satellite numbers that start with 0088 or 0087.
Are there any kinds of text messages that are chargeable?
At the moment, because you can only send SMS and MMS texts to normal UK mobile numbers, all text messages are free no matter which plan you're on.
However, at some point you'll also be able to send other kinds of messages which will be chargeable. Chargeable texts will include:
- Premium-rate texts and short-codes, which are used for entering competitions, buying ringtones and voting on reality TV shows and paying for parking.
- Texts from the UK to an international number.