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Changes to roaming charges and international rates
Changes to roaming charges and international rates

Discover what’s changing for Switzerland, the Channel Islands and the Isle of Man

Poppy avatar
Written by Poppy
Updated over a week ago

Roaming rates in Switzerland, the Channel Islands and the Isle of Man

From 18 October 2020, roaming rates in Switzerland, the Channel Islands and the Isle of Man have changed. Data is charged at 2p per MB, voice calls (UK/same band) at 10p per minute, and video calls at £2.50 per minute.

International rates towards the Channel Islands and the Isle of Man

From 18 October 2020, rates for UK customers calling and messaging the Channel Islands and the Isle of Man have moved to the International 1 band. Voice calls are charged at 19p per minute, SMS at 6p per message, MMS (pictures/videos) at 20p per message and video calls at £1.50 per minute.

Why did these rates change?

Previously, SMARTY was making a loss by charging EU Roaming rates in Switzerland, the Channel Islands and the Isle of Man, and by having calls and messages to the Channel Islands and the Isle of Man in bundle. Being a simple, honest mobile network, we don’t like to raise your prices, but we need to make sure we’re covering our costs.

Team SMARTY

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