4G calling abroad is the ability to make and receive voice calls and send texts over a 4G network whilst roaming in a foreign destination.

Aside from the benefits of better voice coverage, some roaming partners are reducing their 2G and 3G coverage, meaning 4G Calling Abroad will become more important across the industry worldwide and calls, texts and data on 3G will soon be unavailable in lots of destinations.

4G Calling in the UK (also known as Voice over LTE or VoLTE) has been available on our network for some time now. This service uses our 4G network to allow you to make and receive calls and texts in the UK - you just need a 4G VoLTE compatible device to use it.

4G Calling Abroad is brand-new technology and requires manufacturers to develop additional software to enable their devices to support it.

Most modern devices do have the capability, you just need to be running the most up to date software.

If your device doesn't support this feature, you won’t be able to access the 4G Calling Abroad feature.

In the event all our roaming partners close their 2G and 3G network in a destination, you won’t be able to use voice services, including emergency calls, if your device isn’t 4G Calling Abroad enabled. In these circumstances, you will need to call the emergency services using a fixed phone or an alternative mobile device which is 4G Calling Abroad enabled.

We’ll aim to have a range of partners with access to different spectrums in each destination, but ultimately don’t have control over their infrastructure plans.

However, to ensure long-term access to all services abroad, we recommend considering one of the newer devices on the market.

We recommend you check each destination before travelling, you should also check locally for any updates on their destinations via local roaming websites.

There are no extra charges from 4G Calling Abroad.