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Updating your name

Find out how you can update the name registered on your account

Written by Casey
Updated over 3 weeks ago

If you want to update the name on the account you registered with us, we can only do this under certain circumstances, as we don't allow a change of account ownership.

If your name has changed and you'd like to update it, we'll need proof to verify the change, such as:

  • Marriage or Civil Partnership Certificate

  • Decree Absolute

  • Deed Poll Certificate

If you have any of the above documents and want to get your name updated, please email a copy to proofs@support.smarty.co.uk

The team will aim to respond within a day.

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