Account and billing
Here's the lowdown on all the important stuff.
By Casey1 author17 articles
- How to reset a forgotten passwordWhat to do when you have forgotten your password
- Updating your nameFind out how you can update the name registered on your account
- Changing your email addressLearn how to edit this information.
- Changing your postal addressLearn how to update your address if you move.
- How do I change my password?What to do to update/reset the password on your account.
- Closing the account of someone who has diedHere are your options for taking care of a deceased loved one's account.
- How do I delete my account?Here’s how to delete your SMARTY account whether you have or haven’t completed a payment on it yet
- How billing works with SMARTYThere are a few payment options to choose from.
- Setting your plan up to automatically renewLearn why it's better to set your account up to auto renew.
- Topping up your account balance in store via PayPointLearn how to top up your account in a retail store that supports PayPoint transactions
- Updating your payment methodLearn how to update your payment method
- What happens if your account isn't set up to auto-renew?Find out what will happen to your service if auto-renew isn't enabled
- What happens if I don't renew my plan?Find out what happens when your plan doesn't renew
- How do I pause my plan?Here's how to stop your plan temporarily.
- About your account balanceFind out how to manage your account balance
- VAT receipts and invoicesFind out about VAT receipts and invoices
- The SMARTY Active Card CheckFind out what a card check is and why it needs to be done.