You should receive an email from us confirming your order as soon as you join SMARTY. If you can't find it, please check your spam or junk mail folder.

Then make sure you add us to your safe senders list, because we don’t want you to miss an important message.

From time to time, we'll email you about your SMARTY account - just helpful stuff about your data usage, add-ons and plan details.

Whitelisting the SMARTY email address will make sure that our emails always hit your inbox without delay. Here's how to add SMARTY to your list of trusted email contacts: 

If you use Gmail:

  1. Open one of our emails.
  2. Click the small drop down icon that's next to the reply button on the top right-hand side of the email.
  3. Click 'Add SMARTY to Contacts list'.

 If you use Gmail on AOL 9.0:

  1. Open one of our emails.
  2. Click the 'Add address' icon.
  3. Verify our contact information and click 'Save'.

 If you use AOL Webmail:

  1. Open one of our emails.
  2. Click on our name and email address.
  3. Click 'Add to address book' in the window that appears.
  4. Enter any additional information and click 'Save'.

 If you use Windows Live Hotmail:

  1. Open one of our emails.
  2. Click on the 'Wait, it's safe!' link.

 If you use Yahoo!:

  1. Open one of our emails.
  2. Click the small '+' next to where it says 'SMARTY'.
  3. Verify the sender's contact details and click 'Save'.

 If you use Outlook Express 6+:

  1. Open on of our emails.
  2. Left-click the sender icon, or right-click the sender's name.
  3. Click 'Add to contacts' and select 'Save'.

If you use Macmail:

  1. Open one of our emails.
  2. Control (Ctrl) - click on smarty.co.uk and select 'Open in address book'.
  3. Verify our contact details.
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