We think that it’s vitally important to protect younger mobile phone users from accessing potentially inappropriate content on the internet.
Our network has strong filters that are automatically applied to all SMARTY customers.
If you’d like to unblock adult content and websites on your phone then just log into your dashboard, select Account settings from the menu and turn the filter off.
You’ll need to register a valid credit card (not debit card) to verify you're over 18, which we validate by taking a £1 transaction and immediately refunding it.
You need to be logged in for this link to jump directly to your settings
If you ever want to block adult content on your phone again, simply head back to your dashboard and turn the filter back on.
Whether you’re turning the filter on or off, it’ll take a few minutes for your SIM to get updated. If your change hasn’t gone through after 15 minutes, try restarting your device.
If you do not have a credit card, please get in touch with us via web chat where we can help.
Web chat is available 8am-8pm, 7 days a week.
If you need help outside of these times, you can still submit your question leave your email address. We’ll reply as soon as possible.