What can Group owners and members see or do?

Action

Group Owners

Standard Members

Nickname Members

Make payments & manage payment details

✅

❌

❌

See plan, usage & call history

✅ (for all members from the day they were added)

✅ (only their own)

❌

Change plan & purchase add-ons

✅

❌

❌

Change personal, contact & adult content settings

✅ (for all members)

✅ (their own only)

❌

Transfer number/switch to SMARTY

✅ (for all members)

✅ (their own only)

❌

Request replacement SIM

✅ (for all members)

✅ (their own only*)

❌

Request PAC or STAC

✅ (for all members)

✅ (their own only)

❌

Pause or cancel service

✅

❌

❌

Remove members from Group/leave the Group

✅ (Remove members)

✅ (Can request to leave)

❌

Invite new members

✅

❌

❌

Receive service notifications

✅ (by email)

✅ (by SMS, their own only)

❌

Account management ability

Full control

Manage own account

Only manageable via Group Owner