You’ll automatically get a brand new SMARTY number when you join.
Once your SIM arrives, simply Activate your SIM and you’ll be good to go.
Want to cancel your old number and account with your previous provider?
If you’d like to take away the hassle of talking to your previous network provider, we can terminate your old phone number and the service with your former provider for you. Simply follow these steps to request a STAC and cancel your previous service. Only continue with this if you’re ok with letting go of your old number as you won’t be able to get it back.
Want to keep your old number and bring it over to SMARTY?
Follow these easy steps to transfer your previous number. We’ll also close your account with your previous provider for you as part of that process.
Don’t have a SMARTY SIM yet?
Check out our plans on smarty.co.uk and order a SIM online or purchase one from a participating retailer.