Updating your name

Find out how you can update the name registered on your account

Updated over a week ago

If you want to update the name on the account you registered with us, we can only do this under certain circumstances as we don't allow a change of account ownership.

If your name has changed and you'd like to update it, we'll need proof to verify the change, such as:

  • Marriage or Civil Partnership Certificate

  • Decree Absolute

  • Deed Poll Certificate

If you have any of the above documents and want to get your name updated, get in touch.

Our team on web chat are available from 8am-8pm 7 days a week. Just look for the green chat icon 👇

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