How do I pause my plan?

Here's how to stop your plan temporarily.

Updated over a week ago

If something comes up and you’d like to pause your plan for a while, you can always turn off auto-renewing payments. We’ll keep your account open for 6 months, which means it’s easy to come back and pick up where you left off.

Simply head to your dashboard and click:

You > Payment Settings > Auto-renew > Disable auto-renew

Bear in mind

If your plan remains inactive for 220 days, we’ll automatically close your account for you.

We’ll send you an email 40 days before we close your account, which will include your PAC and remaining credit balance. We’ll then send you a final email once we’ve closed your account.

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