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Getting the help you need

Find out how to get answers to your questions or contact us

Written by Casey

We've got loads of materials across our website to help you with any questions or queries you may have, check them out below:

Our Help Centre πŸ“š

Welcome to our Help Centre - your go-to spot for answers! Here, you'll find step-by-step guides, helpful visuals, and FAQs to make things simple. πŸŽ‰

Two overlapping books, with the front one in orange showing the text β€œSMARTY – Simple, honest mobile,” and the book behind in black.


Our Community 🀝

The SMARTY Community is a safe space to share hints, tips and ask questions to other like-minded SMARTY customers.

Learn more about our Community here

A simple icon showing two person figures facing each other with a speech bubble containing three dots above them.


Contact our team πŸ‘‹

If you don't find the information you need, our clever team of Customer Care Experts are on hand to help from 8am-8pm 7 days a week.

Our opening times may change during festive periods so our teams can enjoy time with their loved ones. If there are any updates, you'll find them on our Contact us page.

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