How to log in if you've forgotten your password

  1. Go to and select the “Forgot password?” link.

  2. Enter the email address you used when registering your SMARTY account and select “Send me a link”. You'll need to allow up to 10 minutes for the link to come through - please don't request a new link in this time.

  3. Open the link sent to you by email. This link will take you straight to your SMARTY dashboard.

How to reset your password once you've logged in

  1. Head to your "Account settings". You will find this by clicking on "Menu" on the top right corner of your dashboard.

  2. Select “Change password” next to your Personal details.

  3. Click the “Send me a link” button.

  4. Select the “Reset my password” button in the email sent to you.

  5. Type in a new password in text box and select “Save new password”.

  6. Your password has now been changed, and you will receive an email confirming your change.

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