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Topping up your account balance in store via PayPoint
Topping up your account balance in store via PayPoint

Learn how to top up your account in a retail store that supports PayPoint transactions

Poppy avatar
Written by Poppy
Updated over a week ago

PayPoint offers in-store payment services for consumers and SMARTY customers can take advantage of this service.

If you're new to SMARTY ๐Ÿ‘‹

You can purchase a SMARTY SIM directly from a participating PayPoint retailer. Simply give the SIM to the cashier, tell them how much you would like to top up and you're ready to start your SMARTY journey.

You'll then need to activate following these steps.

If you're already with us and want to top up ๐Ÿ’ธ

If you would like to top up via a PayPoint retailer, all you have to do is log in to your dashboard and tap 'top up in store' or 'Paypoint' in Payment Settings.

This will generate a barcode that you can take to a PayPoint retailer. The barcode will be available on your dashboard. Then, simply tell the cashier how much youโ€™d like to top up.

Once you've topped up, your account balance will be updated. It will take up to 20 minutes to reflect on your dashboard or display on the SMARTY App.


How long will it take for the top-up to load to my account? โณ

It will take around 20 minutes for your account balance to update after you've topped up via PayPoint. You'll then be able to renew your plan or buy an add-on.

Where is my nearest PayPoint retailer? ๐Ÿ—บ

Find your nearest PayPoint retailer here.

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