We now offer more ways to manage your account balance. PayPoint offers in store payment services for consumers and from 5th May 2020, SMARTY customers can take advantage of this service.
I'm new to SMARTY
You can purchase a SMARTY SIM from a participating PayPoint retailer. Simply give the SIM to the cashier, tell them how much you would like to top up and you're ready to start your SMARTY journey.
Read more about switching to SMARTY.
I'm an existing customer
If you would like to top up via a PayPoint retailer, all you have to do is log-in to your dashboard and tap 'top up in store' under your account balance.
This will generate a barcode that you can take to a PayPoint retailer. The barcode will be available on your dashboard everytime you tap 'top up in store'
You can choose to top up your account balance by cash, card, or contactless at any PayPoint location. Simply tell the cashier how much you’d like to top up.
Once you've topped up, your account balance will be updated.
Having trouble viewing the account balance after topping up?
It will take around 20 minutes for your account balance to update after you've topped up via PayPoint, try logging out and logging back in again. You'll then be able to renew your plan or buy an add-on.