Privacy and Security

App security features

Find out how you can log in to the app through face or fingerprint recognition and choose to trust the device

Written by Poppy
Updated over a week ago

Improving the security of your account through Multi Factor Authentication

Find out about the one time passcode we'll send you to access your account

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Updated over a week ago

Victim support websites

Here are the websites you can visit without using up your data

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Updated over a week ago

Keeping you connected during COVID-19

Staying safe and connected

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Updated over a week ago

GDPR and SMARTY

What it is, and what it means for you.

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Updated over a week ago

The Right to be Forgotten

What it is, and what it means for you.

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Updated over a week ago

Data Portability

What it is, and what it means for you.

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Updated over a week ago

Subject Access Request

What it is, and what it means for you.

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Updated over a week ago

Text Spam (Smishing)

Recognising text spam and what to do next

Written by Poppy
Updated over a week ago

Adding SMARTY to your safe senders list

Find out why you need to receive our emails.

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Updated over a week ago

Dealing with malicious and nuisance calls

Learn how to handle upsetting and annoying calls.

Written by Poppy
Updated yesterday

Written by Poppy
Updated over a week ago

'Flubot’ or Delivery Service Fraudulent SMS. Advice for customers

Guidance on an SMS attack

Written by Poppy
Updated over a week ago

Financial security

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Updated over a week ago

Protecting yourself from card fraud

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Updated over a week ago

Staying secure online

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Updated over a week ago

Your credit file

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Updated over a week ago

Mobile security.

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Updated over a week ago

Phone software and apps

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Updated over a week ago

Spam messages on your phone

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Updated over a week ago

Marketing and unexpected calls

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Updated over a week ago

General Data Protection Regulation

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Updated over a week ago

Personal security

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Updated over a week ago

Social Media Security

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Updated over a week ago

Internet safety for children

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Updated over a week ago

Protecting your privacy

Written by Poppy
Updated over a week ago

Types of fraud

Written by Poppy
Updated over a week ago