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Your plan agreement with us

Read about your plan agreement with us

Casey avatar
Written by Casey
Updated over a year ago

Pre-Contract Information and Summary are documents for your review before you buy your plan and SIM. This is your plan agreement with us.

Although the documents are referred to as a Contract Summary and Contract Information, don’t worry, you won’t be tied in any longer than the 30-day plan agreement you have selected.

It will contain information summarising your plan selection and join information with SMARTY.

  • SMARTY contact details and who we are

  • The plan and price you’ve chosen and price

  • Duration of the contract

  • Description of services and using services abroad

  • Complaints, privacy, security, and accessibility information

Once you’ve purchased your plan, you can access the document and download a copy at any time via your online dashboard or our app, simply head to Account settings, then Plan agreement.

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