The new iPhone 17 is here - and so is the convenience of eSIM on SMARTY. With eSIM, there’s no waiting for a physical SIM to arrive; you can get connected in minutes.
This guide will walk you through getting you up and running with SMARTY on both iPhone 17 and iPhone Air.
Right now, SMARTY eSIMs are only available once you’re already up and running with us.
Already with SMARTY? You can replace your current SIM with an eSIM anytime.
New to SMARTY? Order a physical SIM to get started. Once it’s activated, you’ll be able to switch to an eSIM if you’d like.
iPhone 17
iPhone 17
The new iPhone 17 supports both physical SIM and eSIM, giving you flexibility when moving to your new phone.
Using a physical SIM? Simply move your existing SMARTY SIM from your old iPhone into your new iPhone - quick and easy.
Already on eSIM with SMARTY? You can request a new eSIM for your iPhone 17 directly from your SMARTY dashboard here.
⚠️ Please note: While your iPhone 17 may show options for “Quick Transfer” or “Convert to eSIM,” these features aren’t supported by SMARTY yet. You’ll need to request a replacement eSIM instead.
Once you have your eSIM, follow this guide here
iPhone Air
iPhone Air
The new iPhone Air is Apple’s first eSIM-only device.
Don’t worry if you’re using a physical SMARTY SIM - we’ve got you covered. You can easily swap it for an eSIM through your SMARTY dashboard and get connected on your new iPhone Air in just a few steps.
Already have a SMARTY eSIM and got a new device? You’ll need to request a fresh eSIM from your dashboard.
👉 Follow our step-by-step guide here
Helpful reminders when setting up your SMARTY eSIM
✅ We recommend setting up your iPhone first, then adding your eSIM.
⚠️ You may see options such as Convert to eSIM or eSIM Quick Transfer on your device - these aren’t supported by SMARTY.
⏱️ During busy times, eSIM activation can take up to two hours.
📧 Once you receive your eSIM QR code email, check your SMARTY dashboard for your 4-digit confirmation code - you’ll need this to activate.
👉 Order your SMARTY SIM here
📖 Step-by-step guide: How to replace your SIM (including eSIM)
📱 Need extra help installing your eSIM on iPhone? Check out Apple’s official guide
💬 Still stuck? Get in touch with our team — we’re here 8am to 8pm.