Network and service
Network upgrades, WiFi Calling, and troubleshooting network related issues.
By Casey and 1 other2 authors24 articles
- Network coverageDiscover why the SMARTY network is so powerful.
- Mobile and Broadband Estimated Maximum SpeedsThe estimated maximum speed that the SMARTY Network (powered by Three) will support.
- What bandwidth and spectrum is available on SMARTY?Learn about the difference between 4G, 4G+, VoLTE, and L-Band.
- Our policy on data shaping and network throttling
- Free Wi-Fi on London UndergroundStay connected underground at over 250 stations
- Coverage on the London UndergroundFind out more about network coverage on the London Underground
- Emergency Alerts ServiceFind out more about the UK Governments Emergency Alerts Service
- What is WiFi Calling?Here’s the lowdown on what Wi-Fi Calling is and why it’s great for keeping you connected
- How do I use WiFi Calling?Everything you need to know about setting up and using WiFi Calling.
- Which devices are compatible with WiFi Calling?To use WiFi Calling, first, you'll need a compatible mobile device.
- My WiFi Calling is not workingSteps to help you troubleshoot WiFi Calling
- SMARTY and eSIM
- How to Order Your eSIM ⚡
- Your SMARTY eSIM Questions, Answered 🙋♂️📱So, you’ve got your new eSIM from SMARTY and a few questions. You’re in the right place.
- Setting Up and Using Your eSIM 📱
- eSIM Activation ErrorseSIM is quick and easy to set up, but sometimes things don’t go as smoothly as expected. Activation errors can happen if the Wi-Fi connection isn’t strong or if the…
- Where to find your eSIM Confirmation Code?The quick guide to grabbing your eSIM confirmation code.
- Groups & eSIMGroups make it easy to manage more than one SMARTY plan in one place. You can also choose whether each plan in your Group uses a physical SIM or an…
- Dynamic Number AllocationChoose from a selection of available numbers when you join SMARTY with an eSIM.