Switching
Find out more about switching to and from SMARTY
By Casey1 author21 articles
Switching to SMARTY
All the info you need on switching to SMARTY
- Keeping your numberKeep your old number and bring it over to SMARTY
- Leaving your number behindFind out how to switch your services to SMARTY and leave your number behind
- Switching from your old provider within a Group planFind out how you can transfer from your old provider within a Group plan
- Switch to SMARTY via App
- Port-In - Right to Compensation
Leaving SMARTY
All the info you need on switching from SMARTY
FAQs
Here you can find answers to frequently asked questions
- What is PAC?
- How do I request a PAC?Keep your old number and bring it to SMARTY
- What is STAC?
- How do I request a STAC?Cancel your old number and account with your previous provider
- How do I view my switching information?
- When will my number be transferred?
- Can I switch when I'm abroad?
- Can I change the switching date or cancel the request?
- My number transferred to SMARTY but I can't make or receive calls
- Am I still going to be charged by the old provider if I used a PAC/STAC?
- What accessibility services can you provide once I transfer my services to SMARTY?
