FAQs
Here you can find answers to frequently asked questions
What is PAC?
How do I request a PAC?Keep your old number and bring it to SMARTY
What is STAC?
How do I request a STAC?Cancel your old number and account with your previous provider
How do I view my switching information?
When will my number be transferred?
Can I switch when I'm abroad?
Can I change the switching date or cancel the request?
My number transferred to SMARTY but I can't make or receive calls
Am I still going to be charged by the old provider if I used a PAC/STAC?
What accessibility services can you provide once I transfer my services to SMARTY?