Group plans

All about adding and managing multiple SIMs from a single account.

14 articles in this collection
Written by Becks, Poppy, and Gill

Getting started

What is a Group plan?

Add multiple/additional SIMs to your existing account and get a discount.

Written by Gill
Updated over a week ago

How do I start a Group?

Find out how to add another existing SMARTY account or a brand new SIM to your Group plan.

Written by Becks
Updated over a week ago

What can Group owners and members see or do?

Learn about the different levels of access and control for Group owners and members.

Written by Gill
Updated over a week ago

How will payments work if I’m in a Group?

Find out about how billing and payments will work if you're in a Group Plan.

Written by Gill
Updated over a week ago

What happens to my existing promotion if I'm in a Group?

Written by Gill
Updated over a week ago

If I'm in a Group plan, what happens to my data discount?

Group plans and data discount

Written by Poppy
Updated over a week ago

How do I join a Group plan?

Written by Becks
Updated over a week ago

Managing your Group

How do I add another SIM to my Group?

Steps to add another SIM or existing SMARTY account to your Group Plan.

Written by Poppy
Updated over a week ago

How do I change my plan or buy add-ons if I’m in a Group?

Written by Gill
Updated over a week ago

How do I remove a member from my Group Plan?

Written by Becks
Updated over a week ago

How do I pause my plan? (Owner)

Written by Gill
Updated over a week ago

How do I pause my plan? (Member)

Written by Gill
Updated over a week ago

How do I leave SMARTY if I'm a Group Owner?

Written by Gill
Updated over a week ago

How do I leave SMARTY if I'm a Group Member?

Written by Gill
Updated over a week ago