Group plans

All about adding and managing multiple SIMs from a single account.

15 articles in this collection
Written by Poppy and Lucie

Getting started

What is a Group plan?

Add multiple/additional SIMs to your existing account and get a discount.

Written by Lucie
Updated over a week ago

How do I start a Group?

Find out how to add another existing SMARTY account or a brand new SIM to your Group plan.

Written by Poppy
Updated over a week ago

What can Group owners and members see or do?

Learn about the different levels of access and control for Group owners and members.

Written by Poppy
Updated over a week ago

What is a Nickname SIM?

Find out about how to set up a Group SIM using the same e-mail address.

Written by Lucie
Updated over a week ago

How will payments work if I’m in a Group?

Find out about how billing and payments will work if you're in a Group Plan.

Written by Poppy
Updated over a week ago

What happens to my existing promotion if I'm in a Group?

Written by Poppy
Updated over a week ago

If I'm in a Group plan, what happens to my data discount?

Group plans and data discount

Written by Poppy
Updated over a week ago

How do I join a Group plan?

Written by Poppy
Updated over a week ago

Managing your Group

How do I add another SIM to my Group?

Find out how to add another new SIM or an existing SMARTY account to your Group plan

Written by Lucie
Updated over a week ago

How do I change my plan or buy add-ons if I’m in a Group?

Written by Poppy
Updated over a week ago

How do I remove a member from my Group Plan?

Find out how to remove a Group member from your plan.

Written by Lucie
Updated over a week ago

How do I pause my plan? (Owner)

Written by Poppy
Updated over a week ago

How do I pause my plan? (Member)

Written by Lucie
Updated over a week ago

How do I leave SMARTY if I'm a Group Owner?

Written by Poppy
Updated over a week ago

How do I leave SMARTY if I'm a Group Member?

Written by Poppy
Updated over a week ago