Group owners can:

  • make all of the Group’s payments and manage all payment details
  • see every member’s plan, usage, and call history starting from the day they join the Group
  • change each member’s plan and purchase add-ons to their plan
  • pause or cancel the service for any member, or remove them from the Group
  • add friends and family members to the Group, up to a total of 8, including the Group owner
  • request a replacement SIM for any account in the Group
  • request a PAC or STAC code for any account in the Group

Group members with view-only access can:

  • see their own plan, usage, and call history
  • edit their own personal details
  • request a replacement SIM for their own account
  • request a PAC or STAC code for their own account

Group members without view-only access can:

  • only be managed via the Group owner account

Things to bear in mind

  • Each Group can only have one owner and role cannot be transferred to another person.
  • Group members won’t have access to any other group member’s account, unless they’re the group owner.
  • Group members won’t have access to any payment related actions, such as buying add-ons or changing plans.

How do payments work if I’m in a Group?

If I'm in a Group what happens to my existing promotion?

What is a Group plan?

How do I start a Group?

How do I join a Group plan?

Did this answer your question?