There may be situations when our services are not continuously available or the quality is affected, so whilst we'd love to and like any network, we can’t guarantee continuous fault-free service.
See below for things that may impact your connection:
Troubleshooting Centre 🔧
We are sorry if you're experiencing problems with your connection, we know how frustrating it can be. We've put some troubleshooting steps into scenarios below that are worth trying to improve your connection. 😎
Note: If you're experiencing problems with your connection everywhere, it could be a problem with your device. Try the steps below to rule anything out:
Need more Support?
If you've tried the above and are still experiencing ongoing issues with your network connection, don't hesitate to get in touch. Our team on web chat are available from 8am-8pm 7 days a week. Just look for the green chat icon 👇