Check the coverage in your area to see if there is a temporary issue affecting the signal at your postcode. 

If everything seems fine, there may be a problem with your device - you can take a look at our Help Centre for advice.

If you’re still experiencing network issues, then contact us via web chat. Our team are available 8am-8pm, 7 days a week.

If you need help outside of these times, you can still submit a question and leave your email address or mobile number. We’ll reply as soon as possible and you'll get an alert to your email of mobile.

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