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Network and service
Network and service
Network upgrades, WiFi Calling, and troubleshooting network related issues.
+2
19 articles in this collection
Written by
Poppy,
Liz,
Casey
and 2 others
Network
What network improvements have been made at SMARTY?
Here are all the details on network improvements at SMARTY.
Written by
Poppy
Updated over a week ago
Which devices are compatible with SMARTY’s improving 4G network?
Find out if your phone will benefit.
A
Written by
Ameya
Updated over a week ago
Free Wi-Fi on London Underground
Stay connected underground at over 250 stations
Written by
Poppy
Updated over a week ago
What bandwidth and spectrum is available on SMARTY?
Learn about the difference between 3G, 4G, 4G+, VoLTE, and L-Band.
Written by
Poppy
Updated over a week ago
Mobile and Broadband Estimated Maximum Speeds
The estimated maximum speed that the SMARTY Network (powered by Three) will support
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Written by
karen ryder
Updated over a week ago
Switching off 3G
Learn how saying goodbye to 3G affects you
Written by
Casey
Updated over a week ago
Sunsetting of 2G and 3G
Find out how the government announcement will affect your service
A
Written by
Ameya
Updated over a week ago
WiFi Calling
What is WiFi Calling?
Here’s the lowdown on what WiFi Calling is and why it’s great for keeping you connected
Written by
Poppy
Updated over a week ago
How do I use WiFi Calling?
Everything you need to know about setting up and using WiFi Calling.
A
Written by
Ameya
Updated over a week ago
Which devices are compatible with WiFi Calling?
To use WiFi Calling, first, you'll need a compatible mobile device.
Written by
Casey
Updated over a week ago
Tips for using WiFi Calling
Info on using WiFi Calling while abroad or in public hotspots, and WiFi requirements for getting the best call quality.
Written by
Poppy
Updated over a week ago
My WiFi Calling is not working
Steps to help you troubleshoot WiFi Calling
Written by
Poppy
Updated over a week ago
Network troubleshooting
Network coverage
Discover why the SMARTY network is so powerful.
Written by
Poppy
Updated over a week ago
Signal issues and dropped calls
Find out how to resolve problems with your service.
A
Written by
Ameya
Updated over a week ago
Planned works
Written by
Liz
Updated over a week ago
5G
Am I 5G ready?
Here’s how you can access our 5G network.
Written by
Casey
Updated over a week ago
Which devices are compatible with 5G?
To use our 5G network, you will need a compatible device.
Written by
Casey
Updated over a week ago
5G FAQ's
Got a question about 5G? You’re in the right place.
Written by
Casey
Updated over a week ago
eSIM
SMARTY and eSIM
Written by
Casey
Updated over a week ago